Research Shows Strict Corporate Travel Policies Don’t Really Work


Skift Take

Nobody wants to deal with a restrictive travel policy, and new research shows business travelers will make the choices they want regardless of what they’re told to do. Strict policies, though, can create a great awareness, but that doesn't mean they work.

Cracking business traveler behavior is one of the most pressing issues faced by travel managers and finance executives inside growing companies. New research conducted by American Express Global Business Travel and market research firm GfK looked at how travelers from the U.S., UK, India, France, Germany, Australia, and Singapore deal with corporate travel and expense policies. The new Traveler 360 report provides some color on some of the biggest issues facing companies as they deal with developing a travel policy that saves money without frustrating employees or leading them to waste company money. A surprising 75 percent of U.S. business travelers polled said their company has a clear travel policy, and 75 percent also said their company is strict about enforc