Cvent Struggles to Streamline Its Thousands of Tech Features


Skift Take

Cvent continues to stay on the forefront of new digital technology for meetings and events, but it still faces difficulties in user experience. At Cvent Connect last week, the company spoke about how it can use its new features to improve usability, as well as more long-term plans to get at the heart of the issue.

It's been another year, and another Cvent Connect conference, with plenty of business and industry updates. The company has kept up its rapid growth, revealing new tech features and looking out for more acquisitions, reigning as the one-stop shop for all things events. Offering so many different features and absorbing so many other companies, however, continues to take a toll on user experience. In large part, using Cvent is just complicated. We sat down with Cvent Chief Technology Officer David Quattrone and Vice President of Sales Brian Ludwig to hear how Cvent is approaching this longstanding issue, as well as what