Travel Advisors Book Their Clients Away From Resort Fees
Skift Take
The proliferation of resort fees even at non-resort hotels is creating an extra layer of responsibility for travel advisors. Along with ensuring that their clients are aware of the charges, many are also recommending alternative hotels.
Travel advisors now have a new task: ensuring that clients know up front about any resort fees they may find on their hotel bills. With more hotels — including many in non-resort locations — tacking on charges for amenities like gym access and housekeeping services, the need to protect clients from unwanted surprises that can add hundreds of dollars to their vacation cost is essential.
While not hopeful that the fee practice will end anytime soon, many travel advisors are steering their clients toward hotels and resorts that don't charge resort fees. They also say the resort fee situation is one more way in which travel advisors are demonstrating their value to consumers.
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