What Have Hotels Done on Cybersecurity Since the Marriott Hack?
Photo Credit: The hotel industry is struggling to protect their guests from data breaches on their mobile devices. Adobe / rh2010
Skift Take
Hotels are ripe for data breaches, with all the information guests provide them. The Marriott hack sounded a wake-up call when revealed last year. But hotels have been slow to come up with ways to protect their guests.
Hotels are some of the most vulnerable places for data breaches. That much became obvious last year when Marriott International revealed that about 383 million of its guests had their information compromised because of a hacking of its reservations system.
Faced with the possibility of such intrusions, hotels are now turning to outside companies to protect their customers’ data.
The Martinique Hotel, part of Hilton’s soft brand Curio Collection, is planning to pilot Cyber Safe Travel, a program by risk management firm Cino Ltd. and StrikeForce Technologies, in 2020.
Guests will pay $3 a day to protect up to three devices for as many as three days. They can also purchase an annual subscription for $24.99 that they can use at home or any other hotels.
Data breaches have affected the biggest hotel companies in the world in recent years.
Hilton in 2017 had to pay $700,000 to New York and Vermont to resolve two data breaches that resulted in more than 363,000 credit card
