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Business Travel

The Latest Corporate Travel Agency Invention? ‘The Journey Manager’

Matthew Parsons

Photo Credit: Global travel management companies are emphasizing the complexities of corporate travel. Unsplash / Mantas Hesthaven

Skift Take

This travel management on steroids approach could backfire with yet another new title that will certainly confuse legacy players. By underlining all the complexities of travel, corporate clients may start to question if it's worth all the effort.

Travel management companies are, for some reason, determined to emphasize just how complicated and painful travel is becoming. American Express Global Business Travel has been describing travel as an "event" — explaining how a single trip can require as much planning as organizing a small gathering. Its new CEO, Paul Abbott, first alluded to this idea while speaking at the Institute of Travel Management‘s conference in May. Earlier this month, Mark McSpadden,

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