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Will Companies Rein In Workers Post-Pandemic on Self-Booking Travel?

Matthew Parsons

Photo Credit: An open booking policy can result in happier and more productive travelers. Getty / Jose Luis Pelaez Inc

Skift Take

As the pandemic continues, companies may think again about giving more freedom to staff when choosing their flights and hotels.

Open booking, where employees can book outside the company's official travel program, had been steadily growing. Part of the momentum is still down to more sophisticated technology, so direct bookings can be captured, with the likes of TripLink, part of travel and expense platform SAP Concur, and Traxo, playing a part. However, the pandemic may be starting to impact this as Covid-19 cases still spiral in some destinations. Now, SAP Concur is exerting more control, by adding new compliance features to TripLink, which it said can help travel managers steer employees in the right direction when booking.

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TripLink enables direct bookings with airlines, hotels, and car rental companies, and while it will continue to capture travel reservati

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