How Travel Visas and Assessing Risks Changed During the Pandemic
Photo Credit: Travel management companies are leaning on risk intelligence platforms to keep up with airline policies and other destination restrictions. Unsplash / Mitsuo Komoriya
Skift Take
Providing Covid-19 updates and other advice became big business during the crisis, and looks set to become even more important as governments experiment with reopening their borders.
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In a recent survey, 31 percent of respondents said their company was developing new safety resources or information for travelers, working on developing a timeline for resuming travel, or updating travel policies, according to the Global Business Travel Association poll. After the pandemic, how agencies offer their customers such critical risk advice — from Covid hotspots to visa documents — is set to become even more important. Battling Covid Misinformation In a world of data feeds and automated messaging, one intelligence platform is finding the human touch is in demand. "There’s still a need for that human element," said Suzanne Sangiovese, commercial and communications director at Riskline. It typically hires a couple of analysts a year but took on eight new r