Travelocity launches free concierge service, but does it matter?


Skift Take

If this is Travelocity’s attempt to attract price-comparison shoppers or increase package bookings, it’ll need to offer more than what is essentially phone support. Plus there are more than a few apps to take of the services it provides.

Facing stronger competition from disruptive travel startups like Airbnb and the behemoth of Priceline/Kayak/Booking.com, Sabre-owned Travelocity is looking to up its game with extras. Today the compan