IDEAS: United is First U.S. Airline to Support Live Activities for iPhone

Key Points

• United Airlines is the first U.S. airline to support Live Activities for iPhone, providing real-time flight updates.
• The feature offers passengers updates on gate info, boarding passes, seats, and a countdown to departure without needing to open the app.
• United's Chief Customer Officer highlights the feature as a time-saving tool during a busy travel season, enhancing the passenger experience.

Summary

United Airlines is pioneering in the U.S. by offering Live Activities for iPhone, enabling passengers to receive real-time updates on gate information, boarding passes, seats, and a countdown to departure directly on their lock screen without opening the app. This new feature aims to enhance the traveler experience by saving time and providing convenience, especially during the busy summer travel season. United's Chief Customer Officer, Linda Jojo, emphasizes the significant customer benefits as United leverages technology to improve the travel journey.