Sure, cutting the average monthly wait time by more than 40% is a significant improvement. But you can bet the international travelers still waiting in those one hour or two hour-plus lines will make it their mission to bad mouth their experience to anyone who will listen.
Innovation is good—so long as invention does not become the mother of necessity. We don’t want to write stories about ‘Rebel Yell’ incidents in the cabin. Really. We don’t.
A small ray of sunshine for the big three legacy U.S. carriers engaging in a bloody Open Skies battle, although United and American probably aren't happy Southwest saw the most year-over-year passenger growth of any U.S. carrier.
Given that the Finns have declared Internet access a basic human right, we have to wonder whether this new Finnair in-flight Wi-Fi will be free. The airline would not comment, but fingers crossed.