Airline News

Newark's Terminal C is on track to help raise NYC area airports from the ashes and make passengers want to arrive early to these airports out of desire rather than obligation. Terminals A and B? Still wastelands.

Reid has the freedom to be provocative and the experience to be right about what he says.

We love the bold design thinking of the Air Lair 'This might just fly!' concept. But it could take a while for airlines to get over outdated 'class' thinking. Until then, it won't fly.

Despite its size, Southwest is more capable of delivering a consistent brand and user experience -- mainly for good, but sometimes for bad -- than any other major airline in the U.S.

Destination partnerships between airlines and tourism boards make a lot of sense for both parties. It's a smart move for Singapore Airlines.

American's 24-hour approach to dealing with customer issues on Twitter has demonstrated that an airline can solve problems 140 characters at a time.

When around 70% of $238 billion is at risk, it’s more than a bit of a problem.

As Forrest Gump would say, “You never know what you’re going to get.” The good news is that, with competition in this race hot enough for candy, the chocolate assortment is going to get pretty tasty quick.

With competition increasing from all corners, airlines have to find a new way to adapt or die. Profiting from a lifestyle association with their passengers and building that brand loyalty could well be the missing link in airline evolution. Survival of the fittest isn't just a Nike thing.

Smells fishy to us.