Andrew Sheivachman

Many travel managers do not solicit feedback from their travelers, which seems like a missed opportunity. The evidence, however, shows that reacting to traveler feedback doesn't necessarily lead to more satisfied travelers.

The stage has been set for a showdown in October that will have serious ramifications for the U.S. travel industry.

Smaller players in the expense management marketplace are gearing up to take on Concur despite Concur's commanding lead in the sector.

Here's the lowdown in a FAQ on what the new U.S. policy toward Cuba means for travel companies and travelers alike.

TrustYou's hotel clients have remained relatively modest in scale as the company has grown. Perhaps it will be able to attract bigger brands, and more companies based in Asia, with a more robust global presence.

This is good news for travelers, and hurts the executive branch's case for upholding the travel ban as the U.S. Supreme Court considers the issue.

These are the digital trends we were talking about this week.

If some form of a global electronics ban in airliner cabins is enacted, expect delays and disruptions as airports and airlines struggle to adapt.

Perhaps the fears of a business travel downturn in the U.S. have been overblown.

International travel to the U.S. will continue to grow this year, according to U.S. Travel. But given the unpredictability of the U.S. government at this time, the outlook could get worse in a hurry.