Baggage Complaints Are on the Rise for U.S. Airline Passengers
Bag fees are surely a big reason for these complaints. Do U.S. airlines still need more proof travelers aren't satisfied with the overall baggage situation?
Dan Peltier
The New Shopping Experiences Tourists Expect From Iconic Destinations
No two tourists' shopping behaviors are alike and from tailored shopping tours to in-room services targeting specific groups and interests the mission to drive trip spending has only just begun.
5 New Travel Startups Helping Bike Rentals Become More Accessible
Bikes are a cleaner, affordable and fun way to explore a city and the travelers' wildfire nature of understanding this continues expanding every day.
8 Charts On Where Next Generation of Big-Spending Business Travelers Will Come From
Be on the lookout for long-time business travel hubs to get even bigger and for the ever-growing hubs like India and Brazil to continuing proving they deserve larger slices of global business travel spending.
The Evolution of the Hotel Guest Satisfaction Survey
The post-stay hotel survey is here to stay, but mobile makes it possible to gather guests' thoughts more instantaneously on things like a property's restaurant or keyless entry, and hotels also place increasingly greater stock in reviews on property sites as direct bookings become more desirable.
4 Key Charts That Show the Rapid Demographic Shifts in Global Tourism
The global tourism map has been redrawn and we're already seeing travel brands feverishly try to break into developing markets at a heightened pace. The question is whether those markets' own hotel and airline competitors will have the gumption to take on that foreign entrenchment.
Hyatt CEO’s New Plan to Take Middle Class Travel Global
It's interesting, or perhaps not surprising, that Hyatt's revving up its select service and extended stay brands in light of its recent partnership with Onefinestay to give guests who want home-stays and a home-stay feel with added amenities more options.
11 Charts Showing the Changing Nature of U.S. Outbound Travelers’ Trips
Online travel agencies have a lot to worry about these days, and although they're still one of the main booking sources, the higher percentage of U.S. outbound travelers booking directly with airlines and hotels has to have them worried.
4 Charts That Show the Growth of Mobile Search by Leisure Travelers
As Google threatens to give online travel agencies grief with its new Instant Booking product it can smile and say that it's on the right track as mobile search engine use keeps growing with leisure travelers.
Southwest and 3 More Aviation Trends We’re Tracking at Skift This Week
These are the aviation trends we were talking about this week.