On-Time Performance Is Becoming an Airline Marketing Weapon
Airlines that treat punctuality as an operating identity rather than a one-year PR win are turning on-time performance into a durable marketing advantage.
Gordon Smith is Airlines Editor at Skift and Editor at Airline Weekly. He’s covered the industry for more than 15 years across television, print, and digital platforms. Since joining Skift in January 2024, he has interviewed more than 20 airline CEOs, often helping make headlines along the way. Send stories/tips via Signal: smithgme.01