Jason Clampet

Airlines are redefining loyalty on all fronts, from the way consumers collect miles or points to what that collection grants them access to before they even get on the plane.

Stats can provide a snapshot of a business in a way that few other bits of information can.

For any travel brand, loyalty done right is the most reliable marketing vehicle.

TripAdvisor, Expedia, and other big booking brands will never have the buzz that Airbnb commands, but they do have the consumers. Whether or not they can get them interested in their urban products is another matter.

The direct booking wars will not be fought by laying out the evidence to parliamentary committees, but in the hearts of consumers. Still, the arguments and the evidence are definitely worth reading

Munoz is just a few months back from a health setback that would sideline most mortals. Still, the expectations on him to deliver immediately are strong. So far he's saying all the right things and he's managed to rally internal support in a way his predecessor never did.

A single-minded focus on what you think is best, rather than what others are telling you is best for you, can produce both victories and defeats. More than a decade in, it's clear which category Bourdain's travel TV is in.

In the same way that people don't want their plumbers to go freestyle while hooking up their toilets, they don't want people in tourism to be uneducated about the thing they're selling.

This is more about muscling Cuban officials than it it appealing to PR concerns in the U.S., but it doesn't hurt that either.

Outside of a sports stadium, we can think of few things outside of a cruise terminal which do more to negatively impact the people who live next door in a way that only benefits people who live far away.