Jason Clampet

American Air has become a model for how old companies can embrace new mediums to improve relations with its customers.

Lonely Planet's ambitions go beyond the guidebook. But can it piece together a multi-media brand from all the parts it's collected up until now?

We also resolve to continue being the leading news and insight service for the global travel industry.

You many not be able to get much more old-school media than National Geographic, but the brand has innovated in ways that make it less vulnerable to the ebb and flow of advertising dollars than many of its younger peers.

We may not love Southwest's new heart-centric approach to branding, but we're happy to see its planes get a new look.

Marriott has indeed made a commitment to content. How this plays out versus its peers' efforts remains to be seen.

The digital should enable people to more fully embrace the physical rather than serve as a shallow replacement.

Airbnb needs to figure out a way to work neighbors into the equation.

Can Uber patent it's most valuable asset: A stubborn refusal to listing to critics, regulators, or consumers?

Hotels that align themselves with free Wi-Fi will quickly be recognized by business travelers, making the cost worth the marketing value for most business brands.