Business Travel News

Limitations remain, but there's a goldmine of data available that can help with sales, marketing, and production.

Today's luxury isn't gold plated doodads, it's choice, convenience, and the power to choose experiences.

Wealthy travelers define luxury in many different ways, based on who they're traveling with and why. However, there is consensus in terms of the growing demand for more human connectedness and meaningful experiences for both adults and children.

There were hopes in some quarters that tourists might start heading back to areas that had fallen out of favor because of terrorism and other geopolitical problems. At this stage it hasn’t happened but it will be worth paying attention to the European “lates” market to see if the resulting lower prices persuade those looking for a deal to return.

These are the tourism trends we were talking about this week.

Automation is already a big part of how travel management companies operate, and is set to disrupt other elements of business travel in the future.

Like others, the luxury sector is always looking for the next big thing. With the middle class growing faster than the upper class, the opportunities may be just one demographic away.

Thomas Cook India’s acquisition of Kuoni’s network of destination management companies is a story of how an Indian company becomes a global player overnight. There are also deep wounds about how a global company like Kuoni could end up being broken, literally, to pieces.

Conferences and conventions need to be re-imagined as mass-personalization platforms that segment audiences into different sub-groups to provide greater returns for individual attendees.

Using a customized approach to corporate travel booking and expense management can often be more advantageous than sticking with a traditional single vendor solution, simply because that’s how it’s always been done.