Business Travel News

Corporate accounts will have to ensure that United is really over its problems before they return and sign new corporate agreements. United's reputation wasn't too attractive before the merger with Continental, and it nosedived as cancellations and delays became rampant.

The airlines have pretty much settled on most of the kinds of ancillary services they want to charge you for, and now it's all about marketing experts and revenue managers figuring out new ways to get you to pay for them, or to hand them out for "free" to their most loyal customers.

As consumers use online and mobile tools to jump across all kind of industry-defined value chains, loyalty programs are becoming outdated and need a wholesale rethink.

Southwest is hell-bent on launching some international service in the coming years, and satellite-based Wi-Fi will take it a long way toward that goal.

Smart design tactics, plentiful connectivity, and large community spaces are the mark of these hotels that started in Europe and are making their way around the world.

Delta is wooing new business travel accounts because of the Virgin Atlantic deal, and the most-loyal passengers will getting perks reserved for the few.

Bags Fly Free on Southwest, but everything else, including your place in the boarding line, is now up for sale.

When an airline offers a promotion, it should honor it. Not very complicated. That's especially true in a community where Frontier is scaling back service.

A booming economy and expanding middle class with a newly disposable income has made China the number one most sought after outbound tourism market in the world.