Business Travel News

Starwood's globalization efforts mean it is taking a progress outlook on the world, and trying to listen and learn, and not just dictate.

The TSA should be praised for seeking ways to qualify more people for expedited screening. But, is handing over the grunt work to commercial companies accessing your personal information the best alternative?

Although the FTC chided resorts in 2012 for hidden fees, hotels are expected to be more brazen in 2013 with a slew of new and increased fees. With occupancy rates up, hotels feel they have a captive audience for their fees.

The history of how women ended up serving snacks rather than selecting new routes is one that applies to almost all businesses, but Branson is one of the most outspoken in the industry that sees a need for change.

Corporate accounts will have to ensure that United is really over its problems before they return and sign new corporate agreements. United's reputation wasn't too attractive before the merger with Continental, and it nosedived as cancellations and delays became rampant.

The airlines have pretty much settled on most of the kinds of ancillary services they want to charge you for, and now it's all about marketing experts and revenue managers figuring out new ways to get you to pay for them, or to hand them out for "free" to their most loyal customers.

As consumers use online and mobile tools to jump across all kind of industry-defined value chains, loyalty programs are becoming outdated and need a wholesale rethink.

Southwest is hell-bent on launching some international service in the coming years, and satellite-based Wi-Fi will take it a long way toward that goal.

Smart design tactics, plentiful connectivity, and large community spaces are the mark of these hotels that started in Europe and are making their way around the world.

Delta is wooing new business travel accounts because of the Virgin Atlantic deal, and the most-loyal passengers will getting perks reserved for the few.