Paying (and, in some cases, ordering ahead) via smartphone can drastically cut down wait times and improve efficiency and overall customer satisfaction in the dining room.
Chefs moving into hotel restaurants aren’t tying themselves to one huge company but instead wielding influence in a number of different places. Here’s how L.A.’s Casey Lane handles several projects simultaneously while keeping his own brand intact.
While the number of added jobs continues to increase in the industry (which is a great sign of growth), longterm staff retention at restaurants is another obstacle to overcome.
The restaurant industry, much like the auto industry, is still a few years away from fully capitalizing on self-driving car technology. So don't expect food to show up at your doorstep without human aid anytime soon.
Old-school establishments might not have the same veneer as recent buzzy venues, but their longevity alone can teach valuable lessons that can help beyond the fickleness of trends.