Free Reports

New Research: The 2022 Digital Transformation Report

"Digital transformation" needs no introduction, but requires far more definition than it usually gets. The 2022 Digital Transformation Report explores how travel companies can create digital strategies that will truly transform their entire organizations and the customer experience.
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New Report: How Travel Brands Are Using Customer Data to Drive Growth

A new research report shows how travel brands can build a customer data strategy that ensures they’ve identified the right customers and are collecting the right data, managing it in the right way, and activating it at the right time — with the speed and agility they need to provide real-time, personalized customer experiences increasingly in demand from today’s travelers.
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7 Key Trends That Will Define Corporate Travel & Expense in 2022

Amidst rapidly evolving policies, corporate travel managers must streamline communication with business travelers in their organizations to align around processes and goals. Skift and TripActions present this new insights deck exploring the state of corporate travel and expense as companies embark on new journeys ahead in 2022.
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The State of Corporate Travel and Expense 2022

In the latest edition of this annual report, Skift and TripActions explore the current state of business travel and expense, and the industry’s path to recovery, including the results of a survey distributed to more than 1,100 corporate travel decision makers, and 500 business travelers.
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The 2021 Digital Transformation Report

In the latest edition of this annual report, Skift and Amazon Web Services explore the evolution of digital transformation efforts in the travel industry, featuring the results of a survey distributed to over 1,000 travel executives worldwide.
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