As with Uber and the other competitors, it's all about giving users a genuine reason to care about your service as well as a good reason to use it when hailing by hand isn't always a challenge.
Delta has the opportunity to experiment at La Guardia because both airlines and passengers would rather not think about it. But if Delta can make a success out of using it as a hub they'll be in an excellent position to take advantage of New York as both hub and gateway.
Everyone wants a little chunk of the last-minute business. It's going to come down to who makes it easiest to find what a user wants with the least number of taps on the smartphone.
Now that lifestyle/boutique is one of the fastest growing categories in the sector, Hilton can't ignore it anymore, though hope it has learned lessons from its recent disastrous foray in the space.
First Virgin lost its bid to First Group, then the bid was thrown out, then Branson rejoiced. Now the UK government is considering taking over -- as it did the east coast line -- and, as a result, likely improving customer satisfaction and on-time rates.
There's most definitely a need for a smoother airport experience, but breaking in at airports around the country will make Uber's tangle with the NYC Taxi & Limousine Commission look like a sweet dream.
Passengers aren’t buying hand-made trinkets and local cuisine as towns were led to believe, but funneling the money back into the cruise companies via excursions and on-ship purchases.
In a crowded and contested market, SideCar convinced investors that it could play within city regulations and plans to use the funding for legal and operational hires for its city-by-city expansion.
Accel Partners joins existing investors Balderton and Index to back what they see as a better alternative to Airbnb (and all of its clones) in the European market.
The new ad campaign hits on two societal pain points -- the work-life balance and acceptance of diversity -- and aims to portray that business travelers don’t have to worry about either at a Marriott.
An old boys' club mentality and careless spending practices won't cut it, if indeed the latest Congressional allegations about Brand USA are true. Meanwhile, it is premature to pass judgment on Brand USA's marketing efforts. That verdict will come when visitors' numbers come out next year.