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Events are lagging behind the personalization standard set by digital platforms. Without guided experiences, attendees disengage, and retention suffers.

There's a loophole that doesn't require Airbnb to delist properties when hosts convert legal listings into illegal ones. Airbnb could help — but does it really want to?

Nobody gets promoted for knowing how many croissants to order. A new book argues that planners who keep leading with execution will keep getting treated like order-takers — and offers a way out.

Travel brands have serious competition guiding AI models to the info that consumers ask for.

With buses, trains, and parking prices soaring, some World Cup ticket holders will be hard-pressed to find a cheap trip to the stadium.

Disney is walking a tightrope between boosting its experiences segment profits and keeping budget-conscious customers interested in its parks.

It's not the hotel brands, airlines, or even the OTAs. It's NerdWallet.

New emailed price-drop alerts for hotels give travelers another reason to circle back to Google, creating another moment Google sits between the traveler and the booking.

The bans may not ground a single flight, but they are opening the door to harder policy conversations.

Hotel loyalty programs are evolving from points systems into commercial engines that influence booking behavior, guest spend, and brand choice. New data shows travelers want simplicity, relevance, and meaningful value, not complexity or novelty.

Loyalty programs are not just there to offer extra benefits to loyal customers, but to attract luxury spenders.

Samhi’s new hotel is coming up near the upcoming Ikea in Noida, highlighting how mixed-use developments are becoming significant drivers of hospitality growth in India.