Online Travel News

With increased competition and the rise of personalization, loyalty has shifted from being purely transactional to focused on emotional connections with customers. As travel choices multiply, brands that create these genuine connections will be the ones leading the way.

Travel insurance has become an unexpected linchpin in delivering a fully connected customer experience, helping travel providers offer more personalized purchasing options, balance self-service with the human touch, and open new avenues for lasting customer relationships.

As blended travel comes of age, tokenized payment innovations using artificial intelligence and augmented reality are paving new ways to create seamless travel experiences that span the entire customer lifecycle.

South Africa's ministry of tourism and Airbnb have announced a partnership to regulate the country's short-term rental industry.

Is this the beginning of a wave of IPO activity among Indian travel companies? Yatra is set to become the second online travel agency to be listed on the Indian stock exchanges, following EaseMyTrip. Both Ixigo and Oyo are also poised for potential listings, indicating a growing interest in the public markets within the Indian travel sector.

You probably can't blame travel companies for giving travelers more options for financing their vacations. But which will be the first to run a YouTube ad on how to responsibly budget for your next trip?

Expedia Group’s new “The Path to Purchase” report provides actionable insights to help travel companies inspire, engage, and convert travelers at each stage in the online shopping journey.

Today's edition of Skift's daily podcast looks closer at Trivago's ad woes, Capital One's new lounge, and Mastercard's India travel forecast.

Domestic airlines and hotels are reaping the benefits of the noticeable increase in bookings for weekend getaways.

It's the latest in a number of layoff rounds over the past three years.