The chaos disrupting so many airlines this summer has landed in Canada. Air Canada is cancelling hundreds of flights, and its CEO is taking the rare step to apologize directly to travelers.
Canada's emergence from the pandemic is taking longer than in the U.S. Air Canada is proof, with its executives now forecasting a return to 2019 traffic by the middle of next year.
At a time when India has just resumed scheduled commercial flights to international destinations, agents wonder whether the Air India ban against them is an ill-timed move — or a well-timed one.
Destination Canada broke new ground by helping to pay for many U.S. elite status flyers to get matching status on Air Canada. The promotion was a noteworthy example of a destination marketing organization working with a travel tech company to target high-value customers.
The concurrent themes of premium leisure travelers and cargo converged at Air Canada and helped propel its results in the third quarter. The airline is betting on the return of international travelers, plus corporate flyers, to continue its recovery into 2022.