User Profiles Power Airbnb’s Push Into Experiences and Services
Airbnb has been collecting user data to lay the groundwork for the future of the app: A digital travel concierge that learns and adapts to each individual user.
What started as AirBedandBreakfast.com has grown into a massive public company that IPOd in 2020. Airbnb is now the world’s largest online alternative-accommodation community, allowing millions of users to list, search, and rent authentic homestays and vacation-rental experiences in countless cities across the globe.