Articles tagged “amex”

Delta has revised the changes to its Skymiles loyalty program that sparked a backlash. The update still relies on money spent - but with lower thresholds.

Will the experiences sector ever be fully online? Industry analysis paints a doubtful picture, but there's considerable room to scale and grow, with the current volume at some 30% and key industry players owning marginal stakes.

Business travel recovery trends differ by company size and sector, but regardless of their circumstances, organizations large and small are seeing now as a critical time to reconsider return on investment of business travel, to update their approach to sustainability and traveler well-being, and to digitize and automate the travel and expense process.

In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.

Good morning from Skift. It's Monday, January 31, in New York City. Here's what you need to know about the business of travel today.

In this brand talk from Skift Global Forum 2021, Audrey Hendley, president of American Express Travel, speaks with Rafat Ali, Skift founder and CEO, on what luxury travel will look like moving forward.

Yoga retreats will always have a place, but it's this expanded consumer definition of wellness activities that presents big opportunities ahead for the travel industry.

Now that the investor winners and losers are clear, Hertz is tasked with the even harder job of retooling the business to adapt to a diminished business travel environement — at least in the short term.

American Express GBT's top boss Paul Abbott knows that having a distributed workforce can boost business travel spending. The travel management giant itself went 90 percent remote in the U.S. several years ago, and it saw its business travel expenses rise.

Greg O'Hara and Noam Gottesman will be shopping for a winner, but unlike early stage investors, they can hunt for a travel company with an extensive track record. In the midst of a global pandemic, this is not a done deal, but you can bet a deal will get done.