AI in Travel

On today’s pod we look at the declining value of a U.S. passport, where some travel brands are spending money in Washington, D.C., and how some people are crying foul about Delta’s AI pricing experiments.

Some are concerned that Delta’s use of AI could lead some customers to pay more airfares given the pricing system’s individualized approach.

MakeMyTrip is decisively paring its long‑time investor’s stake on the business. And as more buybacks could come before year‑end, Trip.com Group’s influence looks set to keep shrinking.

The future of travel is unfolding now; you just need the right data and insights to see it. Here are our favorite insights from the State of Travel 2025 report.

Startup BizTrip.AI is betting that agentic AI will do for corporate travel what search once did for the internet: turn complexity into simplicity. 

There might be an initial learning curve, but planners say once they are up to speed, these technologies are not only improving their meetings but lightening their load.

ChatGPT Agent could be a game changer for travel. It can make real bookings. But will people trust AI with their money, logins and bank details?

The idea of hotels partnering with ex-Googlers and DirectBooking trying to undercut OTAs is not without its ironies. Still, the concept of hotels working more closely with LLMs is one that could gain traction.

In today's pod we look at travel talent and AI, New York City's climate challenges, and Uber's female-friendly update.

AI is transforming travel tech, but to truly benefit, hotels need to modernize their payment systems.