AI in Travel

Delta executives revealed the airline has started experimenting with AI to determine pricing and assist with reservations as part of a growing industry trend.

They say "it's about the journey, not the destination." But what may be true in life may not be true about how travelers want to book their trips online. TUI hopes to tap artificial intelligence to make travel search friendlier.

With generative AI, online travel agencies (OTAs) are gaining a competitive edge by offering personalized customer service and efficient issue resolutions to couple with their extensive range of travel deals and offerings.

Today's podcast looks at the strength and weaknesses of Middle East's tourism sector, how travel companies are using artificial intelligence, and some fresh funding for travel startup Klook.

More travel companies are investing in the potential for an AI-powered overhaul of both customer sales and internal operations.

No one truly knows how generative AI will shake up the travel industry. Will Google stick with advertising instead of booking? Meanwhile, Booking feels it has advantages as a booking site.

Peek CEO Ruzwana Bashir isn’t looking for an exit and instead says she wants to be the biggest independent company providing operating systems for tours and expenses businesses.

This is one of the more significant announcements AWS made during a big news-making conference this week in Las Vegas.

It is becoming more clear that streamlined customer service is one of the biggest immediate opportunities for generative AI in the travel industry.

Interest in Thailand has spiked, following a wider Southeast Asia visa-waiver trend, easing restrictions for Indian travelers.