Booking Holdings

Points Schemes Not Enough to Drive Hotel Loyalty

It’s becoming increasingly apparent that points alone cannot drive brand loyalty. Loyalty is a result of deeper interaction with consumers — and brands who want to succeed will need to transform the way they understand and engage with visitors at their physical venues in the digital realm.
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Priceline Group CEO Sees Changing Consumer Search Behavior on Alternative Accommodations

Metasearch sites such as Kayak, Hipmunk, Trivago, TripAdvisor and Tripping have a lot of heavy lifting to do because consumers will increasingly be demanding better ways to comparison-shop for alternative accommodations that are often unique and difficult to define. All things being equal -- and they aren't -- that's a big market opportunity for these sites.

Priceline CEO to Hotels: We Can Offer Discounted Rates, Too

Priceline Group Interim CEO Jeffery Boyd is too much of a gentleman and a professional to get into a public shouting match with his hotel-chain partners. Still, behind the scenes, he doesn't intend to sit back and let hotel chains withhold their lowest rates without taking retaliatory steps.

TripAdvisor Is a Smart Acquisition for Someone Right Now

Buying TripAdvisor would be a very large -- albeit relatively cheap -- acquisition given its current stock price. One very significant impediment, especially for Priceline, is the fact that Liberty TripAdvisor Holdings, which has historic ties to Barry Diller's Expedia, controls TripAdvisor. Still, for the right price, Liberty would have to consider a sale of its prized asset as TripAdvisor goes through a very challenging and prolonged transition.