Most travel managers agree that traveler satisfaction is more of a focus now than it was even just a few years ago, as it’s becoming increasingly clear that it drives compliance, productivity, and overall employee engagement.
Hotels want to remove more uncertainty from their business, and getting more strict about when travelers can cancel is a good way to do that. Business travelers and travel managers need to pay attention to the new rules to avoid costly fees.
While growth prospects for business travel spending look strong for next year into 2020, there is still enough uncertainty that experts are adding lots of caveats to their forecast.
New tools streamlining booking and expenses are here from big travel management companies, but they still lag behind consumer products in many ways. Regardless, enhanced connectivity and responsiveness are positive steps forward.
Another year, another GBTA. It seems like corporate travel is heading in the direction of offering more options to business travelers, but progress remains slow.
Expense management is often one of the most frustrating parts of the business travel journey. However, user-friendly mobile tools and the ability to integrate a customized solution can make the process a lot smoother.
It can be easy to forget that most U.S. business travelers aren't road warriors hitting multiple cities in a week. Sometimes we fixate too much on those who travel the most instead of the majority, who spend a day or two visiting clients or potential customers.
Beyond limiting company spending, there are financial reasons why business travelers feel so constrained by corporate travel-booking policies. It's time for everyone to be honest about them.
Ridesharing companies know that corporate travel represents big business. Making their products easier for business travelers to use — and expense — is a smart move.