Articles tagged “capital one”

Visa's is competing in travel against its largest customers — the banks who issue Visa credit cards.

Visa just officially launch a consumer travel site that competes with the banks that pay Visa to issue their cards. That's the real story here, the structural conflict of a payment network establishing direct relationships with cardholders and entering into the banks' own travel businesses.

Online travel agencies still dominate how people book travel. But that dominance is starting to face pressure from multiple directions at once.

Capital One closed a deal this month to acquire the Hopper tech that powered Capital One Travel, and hired around 150 Hopper employees. I reported exclusively five months ago that this deal was going to happen.

The Hopper tech acquisition, along with that of Discover and Brex, position Capital One Travel to get much more competitive with American Express and Chase Travel in going after luxury and business travelers.

It's a done deal.

Capital One Travel liked Hopper's tools and people so much it's taking many of them in house.

It will soon be independence day for Capital One Travel, and Hopper adds to its own challenges.

Jordan Lacey embodies how Gen Z leaders are reshaping meetings for a more human-centered era, prioritizing empathy, inclusivity, and experience-driven design.

Capital One Travel isn't seen as a luxury player like Amex and Chase, but adding Discover's cardholders significantly boosts its competitive position.