Airlines Cathay Pacific on Designing Brand Experience from the Ground Up There is nothing harder than keeping things simple. Marisa Garcia | 11 years ago
Media and PR Cathay Pacific Puts Social Influencers, Customers in Control of New Campaign Cathay Pacific's efforts to gain momentum for the #lifewelltraveled hashtag before aligning the brand more closely with it is a case study that other brands should watch in their efforts to introduce authentic, trustworthy campaigns. Samantha Shankman | 11 years ago
Media and PR How U.S. Airlines Manage Customer Service Expectations on Twitter Separate Twitter accounts for customer service, discounts, and international fans are not the norm for U.S. based airlines. Joyce Manalo | 12 years ago
Airlines The Top 10 Premium Airport Lounges of 2013 The arms race in premium lounges continues this year as the majors fight for the most valuable premium flyers. Jonny Clark | 13 years ago