Franchise agreements, like casinos, tend to favor the house. Now, as a generation of hotel contracts begin to expire, some owners are deciding to walk away from the table.
Ten years after Hilton, Marriott, and other chains began coaxing travelers to book directly, online travel agencies still control roughly the same slice of the pie. Yet the chains have won the economics: lower commissions, better contract terms, and stronger loyalty programs.
Dominic Dragisich knows Choice Hotels’ numbers, brands, and growth strategy as well as anyone. The question is whether knowing the playbook is the same as writing a new one.
Three hotel chiefs were awarded $36 million or more. One saw his pay effectively go negative. And a fourth turned down his bonus. Welcome to the eye-catching world of CEO pay.
Marriott alone owes loyalty members $4 billion in unredeemed points. Across seven hotel giants, the total tops $11 billion. The numbers signal strength, not weakness.