Articles tagged “covid-19”

Sound is more important than ever in both our personal and professional lives. We spoke with Master & Dynamic’s CEO on how this will play out in 2020.

In order to approach the same level of quality and engagement as in-person experiences, virtual and hybrid events need to be designed with safety and innovation as guiding principles. Event planners need an agile, forward-thinking destination partner to deliver on ever-changing attendee expectations.

The Covid-19 pandemic proved that brands that are able to quickly evolve their offerings to meet the shifting needs of customers are the ones that will not only survive, but come out stronger through their ability to adapt. The importance of embracing agility is one lesson brands can take into 2021 and beyond.

A second wave in Japan puts its tourism members on a joyless rollercoaster ride. Small inbound travel specialists especially are hanging by a thread. Huddling together for strength and inspiration is a good idea.

What have we learned in 2020? What will travel recovery look like in 2021? We handpicked a list of reports that we've published in 2020 that we believe will still be relevant and valuable for 2021, when travel executives plan and execute on rebound and regrowth strategies.

After a year that challenged the hospitality industry like never before, it’s time to take stock. In this interview with Medallia’s Geoff Ryskamp, we explore what the sector can learn from 2020, and what the future might hold for guest experience.

Ordinarily, an airline might refuse to transport a passenger with Covid-19. But airlines know they need to repatriate crew members who develop Covid-19 abroad. If they do not, crew members might refuse to fly the trips, and airlines would lose revenue.

It’s been a year like no other for business travel. What does the future hold, particularly when it comes to buying, selling, and servicing corporate travel flights? This new report offers some predictions.

November: The U.S. chose a new president and vaccine manufacturers showed promising test results, but Europe saw coronavirus cases rising and the Singapore-Hong Kong bubble burst before it even took off. Out of it all came some surprising frontrunners.