In this video from Skift Global Forum 2022, we hear from Jeni Mundy, global head of merchant sales and acquiring at Visa, about the rise of contactless technology, enhancing traveler touchpoints, and the future of digital payment innovations.
In this video from Skift Global Forum 2022, we hear from Audrey Hendley, president of American Express Travel, about how the company is tailoring its services to capitalize on the latest travel trends while continuing to build trust with customers.
Tighter, leaner policies could put the brakes on the surge in travel that we've seen in recent months, a warning sign of economic trouble ahead and more bad news for business travel's full recovery.
Chase is doubling down on travel as an aspirational commerce category for its customers, with giant numbers to back up its ambitions. Expect some more travel M&A by these banks.
While the travel industry was on its knees, travel loyalty programs continued to grow. But the pandemic has changed the travel industry, and loyalty programs need to follow suit.
Selina's launch of a loyalty card will be eyed by other emerging brands in travel lodging. Its choices in marketing the card to early-career travelers will be watched by all hoteliers coveting that segment.
Attitudes about remote work and the need for business travel have fundamentally changed since before the pandemic. iSeatz’s new “State of Loyalty: 2022 Credit Card Rewards Report” charts how industry leaders can meet new consumer expectations around rewards, offers, and benefits.