Articles tagged “data”

Enhanced guest profiles and progressive models for the guest lifecycle are key to the new advantages data analytics bring to hotel marketing and operations. Coupled with automation and effective metrics,…

Digital has fundamentally changed the way we do business – and the travel industry is on a digital journey all of its own.

With their customer base of affluent, on-the-go guests hotels are the perfect target for hackers.

On-time arrival and departure rates often have more to do with location and weather than actual operations; however, steep drops or inclines in performance can highlight an underlying problem.

Much as the travel industry talks about a utopian vision of the digital future of travel, consumers still want the best fares when it comes to online travel, now and in the future. And they want it without having to hunt on dozens of sites, like now. Is the travel industry listening?

Targeting bookers that are the most likely to upgrade is a cost efficient way for hotels to make sure their most expensive rooms are full without ever blocking the inventory from guests willing to pay full price.

T-Mobile's unlimited data plan for international travelers is fantastic news for travelers and travel businesses. Now, if only T-Mobile's rivals would follow along.

Increased airline fees are almost always discussed in a negative light, but are also largely to credit for airlines' growing profits that lead to job creation instead of loss.

JetBlue passengers deserve to know that a cyber attack on JetBlue's computer network went undetected for more than three years. Even though the files allegedly accessed contained crew members' information only, it is still an incident that customers should be aware of.

The concentration of flights in Europe and the northern hemisphere highlights which countries benefit the most from business and leisure travel and how much potential there still is for further connectivity.