Articles tagged “delta air lines”

The to-be-delivered Delta One cabin eked out a victory over United's Polaris product in this year's crystal cabin awards. United's team must be fuming.

American took the safe approach in matching Delta on two key routes. It makes sense because carriers don't like to fall behind their competitors on the New York-California flights.

A surprising number of airlines held out against adding premium economy as long as they could. But now most big airlines have added it or plan to. That's good news for passengers who want a little bit more space at a reasonable price.

Delta may not make as much money as expected in the first quarter, but the airline will be fine. Along with Southwest Airlines, it tends to be one of the best performers in the U.S. airline industry.

Passengers flying on American and Delta may notice new boarding procedures this month. Now's a good time to double check that boarding pass.

It's little comfort to the average coach customer, but airlines are spending big money to improve food for higher-value customers. Just remember, it's still airline food, reheated in a tiny galley, so it may never be award-winning cuisine.

At least on some planes, Gogo finally has enough bandwidth to satisfy every passenger. That's good news, but it will take some time before passengers can count on reliably fast Wi-Fi on every flight.

Back in the day, airline passengers used to love complaining about bad domestic airline food. But Delta customers should be happy about this development. They'll be getting fresh, relatively healthy food on long flights.

Let's give some credit to United CEO Oscar Munoz for his honesty about problems with airline IT systems. Yes, he was speaking with employees, and not the public, but many CEOs aren't this candid when they meet with workers. Former United CEO Jeff Smisek certainly wasn't.

Yet again, Southwest is choosing not to copy United, American and Delta. Its independent strategy has worked well for the last five decades, so why change what works?