Articles tagged “delta air lines”

In the previous Jeff Smisek reign, United fell far behind some of its competitors in profitability. But that's beginning to change — slowly.

These operational guarantee programs are not as generous as airlines would like people to believe, but they're better than nothing. It's a good thing United and Delta are focusing on on-time arrivals and mishandled baggage rates.

Passengers probably should not get too used to all those new amenities in coach, like free snacks or booze on long-haul flights. If the economy falters, they could disappear again.

Some airlines have done so much to pad their schedules and use other tactics to ensure they make it to gates on-time that it's difficult to know which carriers are actually the most punctual and time efficient. Passengers notice and this strategy likely helped a few airlines make these rankings.

The aviation industry was mostly quiet during the holiday period, but a few companies made news — and not for the best of reasons.

The terms aren't as generous as Delta wanted, but the carrier still should be able to get plenty out of its partnership with Mexico's only full-service airline.

Delta and Alaska haven't been cozy for years, but many customers still have enjoyed the reciprocal frequent flyer benefits. Now that's about to end, and the airlines will be true competitors.

Delta and Starwood's crossover program got even better last week for hotel elites with no airline status. Low-tier Delta elites however, may now face more competition for their premium seats.

Even if this test goes nowhere, and Delta stays with the status quo, you should give the airline some credit for trying something new (even if it's old). This is why most insiders believe Delta is the most innovative major U.S. carrier.

Anyone who thought the three new online travel agency leaders — Jane Sun, Glenn Fogel, and Mark Okerstrom — intended to be mere caretakers of their predecessors’ policies and legacies would have been mistaken. To a large degree, they are stepping out into new territory.