Articles tagged “digital”

Travel’s reliance on legacy infrastructure continues to shape the ceiling for innovation. OnArrival aims to lower that barrier with an open-access platform that gives consumer brands a faster path to launching and scaling travel products.

OTAs are posting record revenues, and the top four still dominate. But they face a major shift if AI platforms bypass them altogether.

Demographics drive Asia’s travel divide, with Japan favoring solo, traditional travel and India and China leaning mobile-first and family-focused.

Bhutan says it’s not chasing crypto fame, it’s only cutting travel friction. For artisans in remote villages and tourists sick of currency hassles, this is about ease. The system isn’t perfect, scaling it will be the real test.

Accor is proving that digital transformation isn’t just about technology — it’s a shift in mindset, driven by agility, culture, and customer obsession. Under Alix Boulnois’ leadership, the company is future-proofing hospitality at every touchpoint.

The digital arrival card is a step forward in ensuring a smoother, more tech-driven travel experience in Thailand. But the bigger challenge? Getting travelers, mostly Chinese tourists, to feel confident about visiting again.

As the business travel landscape evolves, travel managers face growing pressures to deliver seamless experiences and efficient solutions for their teams. Southwest’s focus on digital tools, personalized service, and hospitality-driven innovations aims to simplify travel management and support a smoother, more flexible journey for business travelers.

Google is making a big step toward a world where a physical wallet is obsolete. And it beat competitor Apple in announcing plans to enable a digital passport.

How can hoteliers choose the right tech partnerships amid a plethora of options? A new study from ZS and the American Hotel and Lodging Association (AHLA) provides insights on how to select partnerships strategically and make informed tech investments that achieve results.

Grasping the shift to digital payments in Asia would be a game-changer for the travel industry. Cashless is the future — think convenience and cool perks!