Articles tagged “guest experience”

Porsche Cars North America, Inc. and Nobu Hotel Atlanta have partnered on a new Porsche inspired guest experience.

Delve into Liz Lambert's transformative career as a hotelier, designer, and innovator, where she discusses crafting exceptional guest experiences and the future of the industry.

This summer, Palazzo Avino - a 12th century villa turned five star hotel - has partnered with Maison Valentino on a ‘Summer Beach Takeover’. 

Moxy Hotels, the experiential hotel brand from Marriott Bonvoy, has opened Moxy Tromsø in the Arctic playground of Northern Norway.

Situated amid 55 acres of woodland in Wallace, Idaho, MoonPass Lookouts will feature a collection of five bespoke fire lookout towers elevated 30 feet above the ground.

As we navigate a world transformed by technology, the hospitality industry stands at a crossroads. Success hinges not solely on adopting digital solutions, but on personalizing them with the human touch, blurring the lines between the digital and tangible realms. The challenge for hospitality leaders is clear: adopt, adapt, and excel.

Hotels have made enormous investments in recent years to improve in-room entertainment options for their guests, which won't slow down anytime soon as travelers expect to have the comforts of home in their guest rooms.

As travelers seek better shopping and booking experiences, travel companies must transform both the technology powering their retailing systems and the organizational culture behind them. Recent milestones within Sabre’s Beyond NDC program demonstrate how the company is advancing new retailing opportunities across the entire travel value chain.

Marina Bay Sands Hotel has launched a series of new Smart Hotel features within its mobile app.

As guest expectations evolve with a renewed appetite for meaningful experiences, traditional loyalty programs are no longer cutting it. Jumeirah Group is rising to the occasion with Jumeirah One, its loyalty program that offers bespoke, unforgettable moments and strikes an emotional chord with members.