Today's podcast looks at a probe into U.S. airlines loyalty programs, a $40 million acquisition of Thomas Cook, and a step toward owning fewer properties for Hyatt.
You might think "asset-light" means "we don't own stuff." In Hyatt's case, it means: "We don't own hotels, except when we occasionally buy some so we can flip them at a profit and help fund our M&A."
Marriott has proudly opened its 9,000th property. Hilton has debuted its 8,000th. We put these milestones into perspective by creating a five-year growth scorecard for all the major hotel groups.
About 40,000 hotel workers have contracts expiring over the next year. So these few days of strikes might just be a preview of coming attractions at several dozen hotels.
Marriott leads in the competition for the largest membership in a hotel loyalty program, with over 210 million members. But its rivals are hot on its heels.
The Standard is part of a category of hotels that Hyatt and all major groups covet. Hyatt's CEO has previously said adding luxury and lifestyle brands can create a “network effect,” driving loyalty program growth and engagement.
Major hotel groups are playing Pokémon with their loyalty programs. Instead of collecting rare game cards, they're adding new sets of travelers to their databases. Gotta catch 'em all.