While economic storm clouds gather, public hotel companies said in earnings calls that their deal and development work remains largely strong — and intact.
Loyalty programs are being retooled to cater to increased demand among leisure travelers. To stand out from the competition, hotel brands are making loyalty even more rewarding by adding new brands and experiences to their portfolios.
Paul Edgecliffe-Johnson, chief financial officer, was admired by many investors, so his planned departure for another job is a blow. But aside from weakness in China, IHG reported strong results and broadly met expectations in its third quarter.
IHG CEO Barr covers a lot of ground in this conversation at Skift Global Forum. Watch him discuss the global hotel brand's hacker attack, headwinds, evolution, strategy, and more.
The fast-growing hotelier has launched a loyalty program called "Business Pass" with a focus on micro-events. The sticking point is only about a fifth of Sonesta's portfolio is onboard.
For global companies, there's no one-size-fits-all approach to growth. IHG is demonstrating that with its perspective on microeconomics, calculated technological investments, and by maintaining high brand standards.
IHG (InterContinental Hotels Group), one of the world's largest hotel companies, issued a statement on Tuesday that said it was investigating unauthorized access to parts of the company's technology systems.The…
The big hotel groups sit on a $7 billion cash pile. How they use it, whether it's to acquire properties, improve their offerings, or buy back stocks, will shape their futures.
IHG's loyalty program has lagged behind its peers in quality. But CEO Keith Barr said the company had overhauled the program to turn it into a magnet for high-value travelers. Early results look encouraging.