Articles tagged “ihg”

As more people around the globe embark on international trips, consumers are coming to expect digital experiences in their native language regardless of where they land. Download this free trends report to learn actionable strategies to localize content for the next generation of global travelers!

The hotel industry has never had a more promising future, but terrorism, disease, and the rise of nationalism worldwide pose varying threats.

Traveler demand for, and use of, Internet connection services is soaring, creating a dilemma for travel brands that must walk a precarious tightrope between charging for access and risking customer anger over unreliable free service.

Hotels are beginning to leverage the power of travel agent partners in their conflict with online booking sites.

Whether it's on hotel, online travel agency or metasearch sites, having attractive pricing is a very powerful thing. We think Kaufer is a smart guy. He knows he isn't going to get hotels' special rates for loyalty program members today, but he's trying to lay the groundwork for a deal later on.

Delta Air Lines upped its relationship with Gogo Wi-Fi, a resounding win for Gogo and its 2Ku satellite-based technology, which promises the end of the era of glacial inflight Internet.

Now that Marriott, Hilton, Hyatt, and InterContinental have all joined the fray, it'll be interesting to see how the online travel agencies respond.

Interestingly, the Starwood Preferred Guest program, beloved among frequent travelers, ranked near the bottom, and it's never fared well in past J.D. Powers' reports. So, why is it so admired, and why does Marriott want it so badly?

With more people traveling abroad than ever before, travel brands are increasingly expected to provide international customers with a seamless digital experience. The ones taking the tech-first approach are winning the battle for loyalty and direct bookings.

Terrorism is not a disruptor that IHG CEO Richard Solomons sees as truly shaping the hospitality industry.