Articles tagged “innovation”

Cruise lines are rethinking what drives guest interest in a destination. Conservation-led private islands investing in ocean health and local communities are creating the kind of differentiation guests increasingly expect and value.

Accor is proving that digital transformation isn’t just about technology — it’s a shift in mindset, driven by agility, culture, and customer obsession. Under Alix Boulnois’ leadership, the company is future-proofing hospitality at every touchpoint.

Expedia Group has long been a leader in B2B travel technology, but 2025 marks a turning point as the company seeks to clarify its solutions for partners looking to streamline operations, enhance traveler experiences, and seize new opportunities in digital transformation.

On today’s episode we look at the American Eagle crash in Washington, D.C., innovations and shifts in hospitality, and Frontier’s bid for rival Spirit Air.

The market is forcing a margin call on post-Covid excess, conspicuous consumption, and there is traveler backlash to excessive rates. This pushback has created space for new thinking.

Why do we choose one hotel over another? Why do we come to work every day? These simple questions reflect a growing need in the hospitality industry to cultivate a sense of purpose — a guiding principle for navigating the demands of an increasingly complex world.

In this video from Skift Aviation Forum 2024, we hear from Sean Donohue, CEO of Dallas Fort Worth International Airport, about the airport’s substantial role in the region’s growth and its strategic vision for the future after 50 years of aviation excellence.

As travel rebounds, it's time to reassess what consumers, businesses, and governments need to keep the industry growing sustainably. The ecosystem’s health depends on partnerships that extend across the value chain.

The age of AI has introduced a complicated and exciting duality of disruption and possibility in travel and hospitality. The traveler experience will become infinitely richer as travel and hospitality companies continue to mature, progress, and innovate in their digital capabilities.

Today's podcast looks at summer’s travel innovators, overtourism in U.S. national parks, and free-spending older Chinese tourists.