Articles tagged “labor”

Travel’s AI investment is concentrated in office work while its demographic labor crisis is concentrated on the front line; the jobs aging fastest remain stubbornly physical.

A look behind the scenes at how member voices shape our programming, events and community.

On this week's Good Morning Hospitality, A Skift Podcast Hotels Edition, Sarah Dandashy and Steve Turk break down a question every operator is quietly asking right now: how do you…

A strike threat timed to the World Cup gave hotel workers maximum leverage. Every hotel union negotiator in other major cities will see this deal the new national labor benchmark.

The annual compensation of three hotel CEOs topped $36 million in 2025.

Marriott is using AI to streamline its operations, but humans continue to be at the center of how it delivers value to its customers.

When a U.S. crackdown on illegal immigration rattles both workers and travelers, hotels feel it twice.

The math is bad. Rising wages, taxes, insurance premiums, and other costs are outrunning revenue growth at many hotels.

Hotels with high turnover struggle to maintain service standards and face high recruitment costs. Hilton and Marriott are among the companies taking steps to address the challenge.

Travel talent is overdue for a rebrand. The future isn’t about fighting AI, it’s about doubling down on the human edge. For hospitality to thrive, it must tell a better story.