Recently retired Southwest Airlines CEO Gary Kelly once predicted 20 percent of the business travel market may never come back after the pandemic. But it's sure looking like that prognostication may prove too pessimistic. The carrier is seeing a faster return of road warriors than it could have expected.
Unions come for Avelo and Breeze. Flight attendants at Avelo have voted to organize, while pilots at Breeze are filing for unionization. Airlines in the U.S. are among the most heavily unionized industries in the country.
Many travel companies want to foster a workforce where everyone, regardless of circumstances, can thrive. But many companies wonder how to go about doing this. The example of The Shepherd Hotel in Clemson, South Carolina, suggests one path.
American Airlines and its pilots union are at odds over what the union alleges are illegal changes to the carrier's training practices. The suit comes as airlines prepare for a busy summer travel season that many fear staffing shortages could disrupt.
Outsiders figure out what's wrong with an industry and rightfully disrupt it. Then they learn that the disrupted industry does things a certain way for a reason. It doesn't mean Sonder's overall strategy is wrong, but that's a lesson it is learning.