Restaurant work conditions won't be changed by revelations of harassment by bold names. The industry needs to create dynamics where good behavior can flourish and bad behavior is addressed, period.
Ken Friedman is the latest industry boldface name to face accusations of inappropriate and abusive behavior, and has stepped away from his job as a result. As these stories continue to come to light, we must work to identify the underlying problems to repair the damage and move forward.
Many acknowledge today is a dark day for the restaurant industry. Now we need industry leaders to continue to come forward to address and remedy these types of unhealthy and illegal workplace behaviors.
This was a lot of public drama for no reason. Maybe it would have been better for the company and the union to solve their differences in private. The flights would have continued as scheduled, and no one would have known there was an issue.
The September jobs report looks scary at first blush, down 100,000 in the food service industry. Before sounding the alarms, look at the context surrounding the report itself; it may not be so bad.
You can't blame the Priceline Group and Kayak for cutting costs and axing employees because they are part of a public company and their role is to make money for shareholders. Still, Kayak should do as much as possible to ease the transition for the people who built the Cheapflights and Momondo brands.
Most passengers would love it if British Airways could keep flying a full schedule even while many of its flight attendants are on strike. But will regulators let British Airways wet-lease nine planes registered in Qatar?
U.S. tourism job growth is already projected to be smaller than the rest of the world without the full impact of some of the Trump administration's policies. The travel industry is asking for a seat at the table to convince Washington why that means bad news.