Mastercard's Travel Industry Trends 2023 report highlights the significance of personalized experiences and flexible payment options in meeting evolving consumer expectations. By prioritizing these factors, travel businesses can cultivate stronger customer relationships, boost loyalty, and thrive in a highly competitive market.
Credit card members are flying and eating out like never before, driven by Millennial and Gen Z's propensity to travel. Hotels are lagging airlines in terms of growth.
It's time to discard everything you think you know about timeshares. Hilton Grand Vacations and Travel + Leisure Co joined Skift for a webinar dispelling the industry’s biggest myths and unpacking the appeal of modern shared vacation ownership.
Flight Centre's recovery is on track as its results for the first half of the 2023 financial year show a thriving leisure market performance five times bigger than a year ago.
The travel industry has acknowledged the pandemic led to a surge in people blending leisure with work. Now it’s got to figure out how to unravel the Great Merging to better serve this new and dynamic customer persona.
As travel returns, Expedia Group’s Traveler Value Index 2023 examines the need-to-know changes taking place within the industry — from the perspective of both consumers and travel professionals — and provides actionable insights to guide decision makers in the year ahead.
Lufthansa’s primary message, “Diversity Wins,” communicated in such a light-hearted and celebratory tone, quietly asserts the brand’s value of acceptance, and its disagreement with some of Qatar's discriminatory stances.