Why Indian Hotels and Airlines Are Taking a Slice of Food Delivery Apps
Loyalty programs are not just there to offer extra benefits to loyal customers, but to attract luxury spenders.
Articles tagged “loyalty benefits”
The $7 Billion Loyalty IOU: What Marriott and Hilton Owe Members
Marriott alone owes loyalty members $4 billion in unredeemed points. Across seven hotel giants, the total tops $11 billion. The numbers signal strength, not weakness.
Q&A: Timeshare Owners Defy the Travel Slowdown
As discretionary travel spending softens, timeshare owners remain the travel industry’s most reliable leisure segment. These travelers continue to book, plan, and take vacations at rates far above the broader market — a testament to the power of prepaid “banked leisure.”
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Hilton Extends Loyalty Program to Cruises in Explora Journeys Deal
Hotel loyalty programs have a retention problem. Members accumulate points, redeem them for free nights, and get bored. Hilton's answer: send them on cruises.
New Research: Global Hotel Alliance Unveils 2026 Travel Trends
Global Hotel Alliance’s 2026 Travel Trends Survey shows travelers seeking meaning, identity, and restoration over excess. Brands that personalize, expand loyalty, and balance AI with human warmth will shape the next chapter of hospitality.
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